Effective Date: 01.01.2024
At Enjoy Travel Explore, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
Who We Are
Enjoy Travel Explore
Registered in the UK
📧 contact@enjoytravelexplore.com
📍 Manchester, United Kingdom
We are the data controller for the information we collect about you.
What Information We Collect
We collect personal data that you provide directly and automatically through your use of our website or services.
Information you provide:
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Name
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Email address
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Phone number
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Billing or payment information
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Booking details (property, travel dates, preferences)
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Passport details (if required for travel packages)
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Messages or feedback you send to us
Information we collect automatically:
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IP address
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Device/browser information
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Pages viewed and time spent on site
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Location data (if enabled)
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Cookie data (see our Cookie Policy)
How We Use Your Information
We use your data to:
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Process property bookings and reservations
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Communicate with you regarding your travel plans
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Provide customer support
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Send updates, confirmations, and offers (with your consent)
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Improve website performance and user experience
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Comply with legal and regulatory requirements
Legal Bases for Processing
We process your personal data under one or more of the following bases:
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Contractual obligation – to fulfil your bookings and provide travel services
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Consent – for marketing communications or optional services
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Legitimate interests – to manage and improve our services
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Legal obligation – where required by law (e.g. tax, fraud prevention)
Who We Share Your Data With
We may share your data with trusted third parties, including:
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Property owners and travel partners (to facilitate your booking)
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Payment processors (for secure transactions)
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Tour operators, guides, or transport services (for packaged experiences)
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IT and hosting providers (to maintain our website and booking systems)
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Legal authorities (if required by law)
All third parties are contractually obligated to protect your data and only use it for the agreed purpose.
How We Protect Your Data
We take data protection seriously. Measures include:
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Secure encryption for data transmission and storage
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Restricted access to personal information
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Regular security monitoring and audits
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GDPR-compliant hosting and systems
How Long We Keep Your Data
We retain personal data only as long as necessary to:
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Provide our services
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Meet legal obligations
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Resolve disputes
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Enforce our agreements
Typically, booking and transaction data is kept for 6 years, while marketing consent can be withdrawn at any time.
Your Rights Under GDPR
As a user in the UK or EU, you have the right to:
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Access your personal data
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Correct inaccuracies
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Request data deletion ("right to be forgotten")
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Restrict or object to processing
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Withdraw consent at any time
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Request data portability
To exercise your rights, please contact us at contact@enjoytravelexplore.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.
International Transfers
If your data is transferred outside the UK or EU, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to keep your information protected.
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here and, where appropriate, notified to you via email.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
📧 contact@enjoytravelexplore.com
📍 Enjoy Travel Explore
